QoE Systems Monitoring Solutions

Monitoring Solutions

Our quality monitoring system offers a perfect solution enabling a service provider to proactively monitor the network from the customer’s perspective and to detect sources of quality degradation.

The service monitoring solutions are based on remote controlled distributed probes working intelligently and automatically on packet and circuit switched networks. The NetQual suite of products offers an end-to-end QoS test solution that monitors the network proactively and detects quality degradations from the customer’s point of view. With the available applications for both wireless and fixed networks and in both static and mobile deployments, QoE Systems offers the ideal monitoring platform for a wide range of special test tasks.

System Architecture
The NetQual monitoring solutions can be divided into the Central Control and Command System (CC&C) and the remote controlled probes. For true end-to-end testing, other system elements such as voice answering stations, data or Video call servers can be included. This centralized but full-featured system architecture enables monitoring to be conducted in an objective and reproducible manner.

PC Based Probes
Depending on the monitoring application, probes can be configured to support fixed network interfacing such as IP and PSTN. It also can be used together with mobile phones and data cards thus enabling full service testing on mobile networks.

Test Manager
The Web-based Test Manager is a remote administrator to control and manage all probes within the test system. It facilitates the test jobs and the campaign definition related to a predefined scheduling for test execution in a fully automatic manner.

Impressive Set of Test Applications
NetQual is offering an impressive set of test applications to truly assess subscriber perceived quality. Knowledge based QoS Algorithms for speech and video quality assessments are perfected with timestamps, key performance indicators (KPI) and protocol information. Timestamps, success rates and special KPI’s for the different OSI-Layers for data, browsing or messaging services are supplied. Also complex combined Services can be analyzed based on customized KPI’s. Depending on specific testing requirements, the system can be configured for active: Voice testing Data testing - Ping, FTP and UDP Browser testing - WAP and HTTP Messaging testing - SMS, MMS, VMS Video streaming and Video call

Network Wide Deployment
The unattended service monitoring concept from NetQual allows the observation of KPI’s at the end customer resulting in a better transparency in and understanding of SLA’s. The active service testing can be configured for multiple APN’s and can be initiated remotely with a prescheduled timing. NetQual also provides remote controlled VoIP Probes in combination with our new non-intrusive Speech Algorithm providing assessment of quality problems in VoIP Networks.